Browsing by Author Tripathi, Sonali

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Issue DateTitleAuthor(s)Citation
2014Additive Manufacturing: Current Status and Future ProspectsBhattacharjya, Jyotirmoyee; Tripathi, Sonali; Walters, David; Taylor, Andrew; Taylor, Margaret; Transport & Logistics; Transport & Logistics; Transport & LogisticsAdditive Manufacturing: Current Status and Future Prospects in Collaborative Systems for Smart Networked Environments: 15th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2014, Amsterdam, Netherlands, October 6 - October 8, 2014 Proceedings, Springer, 2014, pp. 365-372
2016An exploration of logistics-related customer service provision on Twitter: The case of e-retailersBhattacharjya, Jyotirmoyee; Ellison, Adrian; Tripathi, Sonali; Transport & Logistics; Transport & Logistics; Transport & LogisticsAn exploration of logistics-related customer service provision on Twitter: The case of e-retailers, International Journal of Physical Distribution and Logistics Management, vol.46, 6/7, 2016,pp 659-680
2014Value creation Using Social Media in a Virtual Business Model: How Amazon Approaches Customer Service on TwitterBhattacharjya, Jyotirmoyee; Ellison, Adrian; Kitratporn, Nuntikorn; Tripathi, Sonali; Transport & Logistics; Transport & Logistics; Transport & Logistics; Transport & LogisticsValue creation Using Social Media in a Virtual Business Model: How Amazon Approaches Customer Service on Twitter in Crafting Global Competitive Economies: 2020 Vision Strategic Planning & Smart Implementation, International Business Information Management Association (IBIMA), 2014, pp. 2208-2215