Browsing by Author Nguyen, Helena

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Issue DateTitleAuthor(s)Citation
2017Confidence matters: Self-efficacy moderates the credit that supervisors give to adaptive and proactive role behavioursJohnson, Anya; Nguyen, Helena; Collins, Catherine; Parker, Sharon K; Work and Organisational Studies; Work and Organisational StudiesConfidence matters: Self-efficacy moderates the credit that supervisors give to adaptive and proactive role behaviours, British Journal of Management, vol.28, 2, 2017,pp 315-330
2014The Impact of Service Scripts on Customer Citizenship Behavior and the Moderating Role of Employee Customer OrientationNguyen, Helena; Groth, Markus; Hennig-Thurau, Thorsten; Walsh, Gianfranco; Work and Organisational StudiesThe Impact of Service Scripts on Customer Citizenship Behavior and the Moderating Role of Employee Customer Orientation, Psychology and Marketing, vol.31, 12, 2014,pp 1096-1109
2017"That was a good shift": Interprofessional collaboration and junior doctors' learning and development on overtime shiftsJohnson, Anya; Nguyen, Helena; Coote, Steven; Groth, Markus; Parker, Sharon K; Perry, Lin; Way, Bruce; Work and Organisational Studies; Work and Organisational Studies"That was a good shift": Interprofessional collaboration and junior doctors' learning and development on overtime shifts, Journal of Health Organization and Management, vol.31, 4, 2017,pp 471-486
2016Time to change: a review of organisational culture change in health care organisationsJohnson, Anya; Nguyen, Helena; Wang, Karyn; Groth, Markus; Ng, Ju Li; Work and Organisational Studies; Work and Organisational Studies; Work and Organisational StudiesTime to change: a review of organisational culture change in health care organisations, Journal of Organizational Effectiveness: People and Performance, vol.3, 3, 2016,pp 265-288
2015When Practice Does Not Make Perfect: Effects of Strategic Cognitive Processes on Errors During Skill DevelopmentNguyen, Helena; Williamson, Ann; Work and Organisational StudiesWhen Practice Does Not Make Perfect: Effects of Strategic Cognitive Processes on Errors During Skill Development, Applied Cognitive Psychology, vol.29, 2, 2015,pp 299-308